Legal

Privacy Policy

How we handle information across the VetaSphere website and platform.

Last updated: June 2026

VetaSphere is a product of Smart Account Vision (SAV). This policy explains what information we collect through this website and how clinic data is handled within the platform.

1. Website demo requests

When you submit the "Request a Demo" form we collect the details you provide — clinic or hospital name, country, contact name, email, phone (optional), number of branches (optional) and your area of interest. We use this only to respond to your request and arrange a demo.

These website leads are stored separately from any clinic's operational data and are never mixed with patient, clinical or accounting records.

2. Clinic and patient data in the platform

Data entered by clinics using VetaSphere — clients, patients, clinical records, prescriptions, invoices and accounting — belongs to that clinic. Each clinic's data is isolated from other clinics, and access within a clinic is controlled by role-based permissions.

3. How we use information

4. Sharing

We do not sell your information. We share it only with service providers that help us operate the platform, and where required by law.

5. Security

We apply role-based access control, per-clinic isolation and auditing of sensitive actions. See our Security page for more detail.

6. Your choices

You may ask us to access, correct or delete the contact details you submitted through this website. Contact us using the details on our Contact page.

7. Contact

Smart Account Vision (SAV) — www.sa-v.co. Regional technical support is available in Egypt and the United Arab Emirates.

This page is provided for general information and does not constitute legal advice.